We ask ourselves that all the time. Unfortunately, there are lots of people in the world who want to do evil things on the internet (steal your identity, steal your money, etc.), so Facebook is constantly making changes to try and keep the rest of us protected from those people.

We support their efforts to keep everyone and their data safe, but often they don’t really tell us what changes they are making and how to make our apps work with their changes. So it frequently takes us a while to figure it all out as well.

When you run into an issue, you likely aren’t the only one with that issue, but let us know and we will get to work on it. We are a very small company, which helps keep our prices low, but it means we also have VERY limited resources to respond to more than a couple of inquiries at once. Rest assured, if you send us an email to [email protected], we will respond as quickly as we are able.

Back to FAQ